The team behind the system.

Sarah spent the first decade of her career as a corporate litigator at a Penn Quarter firm, billing 2,400 hours a year and triaging email at 11pm. She has a J.D. from Georgetown and a paralegal's instinct for paperwork that other people have given up on. In 2014, on the third Saturday of a planned sabbatical, she rebuilt a friend's walk-in closet in Cleveland Park and put a pegboard on the wall of her own garage. By Monday she had three referrals.

The first year was friends and friends-of-friends, rowhouses around Logan Circle and Capitol Hill, working out of the back of a Subaru loaded with bins from The Container Store. By year two, the waiting list was eight weeks. She hired Linda Park out of operations at a downtown architecture firm, took the NAPO membership exam, and started reading every book on chronic disorganization the ICD published.

She earned her NAPO Golden Circle credential (10+ years of active membership) in 2024. She is one of fewer than 80 NASMM SMM-C senior-move managers active in the mid-Atlantic, an ICD-CPO for clients with chronic disorganization, and has a BBB A+ rating across both the DC and Maryland regions. She lectures twice a year at the NAPO national conference on documentation systems for senior moves.

Sarah lives in Cleveland Park with her husband (a Foggy Bottom physician), twin daughters in third grade, and a slightly disorganized golden retriever named Otis. On Saturdays she still takes one project per month herself: usually a closet, sometimes a pantry, occasionally a stranger's garage in Vienna. The company motto, “drawer-by-drawer accountability,” is hers. She had it printed on the back of every team T-shirt the day after Linda joined.